052 - Brian Roemmele - Amazon’s Hardware Announcements: Keys to the Castle - Pt. 1
Echo Buds, Echo Frames, Echo Loop, and more new products take Alexa to new fields: what does it mean? Brian Roemmele is known as the Oracle of Voice for a reason. Over decades he has predicted so many things that came true. The brilliance of these new products like Echo Loop is about getting Amazon into the castle without fighting for spaces that are already occupied, like the wrist or the pocket.
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Skip to Part 2 with Brian Roemmele: The Key to Successful Branding - Voice and Beyond Alexa
About Our Guest:
Brian Roemmele is the recognized world authority on how voice AI will impact computing and commerce. Over arc of his career, Brian has built and run payments and tech businesses, worked in media, including the promotion of top musicians, and explored a variety of other subjects along the way. He has been published in Forbes, Huffington Post, Newsweek, Slate, Business Insider, Daily Mail, Inc, Gizmodo, Medium, and is an exclusive Quora top writer. He hosts Around the Coin (earliest crypto currency podcast), Breaking Banks Radio and more, discussing everything from Bitcoin to Voice Commerce.
Brian created the Multiplex app and Multiplex Magazine, a way to stay on top of everything important in technology, payments and just about anything else. He has taken the stage at Money 20/20, ETA Transact and many private events as a speaker on the future of Voice Commerce.
Companies don’t patent things just because.
A big theme of this episode is getting out of the weeds of the technical features and instead looking at better ways to get work done. Think big picture. We are looking at the beginnings of new use cases in brand new paradigms.
When you paradigm shift, the canvas is blank, and that’s where we are with voice.
This is Part 1 - tune back in next week to hear more! We cover branding and marketing foundations based on personas and archetypes, which will determine success tomorrow. 1-click subscribe free in your favorite podcast app now so you don’t miss it.
The idea of the app is already gone.
From Brian’s Quora article about Amazon’s Fall 2019 release and preview of products (9/25/2019):
If Echo and Alexa devices from Amazon along with the Skills ecosystem were a stand-alone company in 2019, using typical startup multiples, Echo, Inc would be worth about $500 billion dollars. This is an astounding achievement and there shows no sign that the acceleration is slowing.
Amazon Owns The Far-Field Voice First Market, Now They Are Comping For The Near-Field
Today was a next generation Amazon Alexa-themed event with Echo devices for every possible use case but most specially the near-field. I have surfaced ~32 primary Voice First modalities. Amazon is now in three:
1. Near-field - on the body
2. Mid-field - small environment
3. Far-field - open room
Timestamps by topic:
04:00 Amazon’s patents telegraph the future
04:50 Amazon did not dominate in smartphone, obviously (Fire Phone failed - and at the time in 2014, people overlooked the first generation Amazon Echo)
05:50 Smartphone is an old modality
06:10 iPhone is the iconic smartphone
06:30 What is the strategy to get into the castle? Content and shopping, largest merchant on planet
07:10 “Amazon is a retailer, not a technology company” - this is why Amazon created the voice first experience first
Brian Roemmele - @BrianRoemmele
07:35 Amazon does not pretend to be a tech company, they’re a company that produces technology
07:50 Amazon doesn’t have mindshare yet, and that is key
07:55 What happens with content and mindshare? How does content creation play in?
08:30 Amazon is not going after the smartphone or smart watch (not after the wrist or the pocket
09:10 Products that define new categories must be loved and hated
09:30 “Talk to the hand” back in vernacular with Echo Loop
10:30 Tech companies don’t consider anthropological and sociological impact of products
11:10 We ask “Can we?” too often and don’t ask “Should we?” enough
11:45 Brian’s thesis: Hyper Local
11:55 Echo Loop (a ring) is not always on - it has a button to engage Alexa. It draws you into the Alexa ecosystem without taking away from Apple AirPods - and that is brilliant.
13:20 Future of the voice assistant that you talk to like a significant other
13:30 Done thumb clawing at screen - that is the future
13:50 Echo Frames and Echo Loop are early versions of the ubiquitous voice future
14:20 Near field computing, mid-field, and far-field (open room) - Amazon’s secret weapon over the castle wall was to get in the home (with Echo in 2014) - which became the fastest adopted consumer technology in history
15:10 The tech leap happened organically with consumers from kitchen to living room - Amazon is doing the same strategy again to get people to adopt this in the near field
15:50 People mocked the iPad (menstrual pad?) and look what happened - these products have to be hated or mocked
16:30 iPhone was laughed at because it didn’t have a keyboard. What is past is prologue. We always see the future through the glasses of right now and the past - always view the future through the rearview mirror:
16:40 We defined the new in the words of the old, e.g.: the horseless carriage, flameless candle, talking pictures.
17:50 Most voice first experts have nothing to do with the technology world, which irritates folks in tech
18:45 Computing is not what it was for the last sixty years, and it will not continue to be what is has been the last twenty - think about this for typing and interacting
18:55 Technology gets bigger and bigger until it disappears (e.g. you don’t talk about your carburetor, you just buy a car that works or Jobs saying RAM doesn’t matter, you will only care what the computer does or accomplishes)
21:35 There are no killer applications for voice. “Apps?” That’s 2D. (Check out our interview with Dave Isbitski, Chief Evangelist of Alexa, where we concluded the same thing)
21:55 So what are people really looking for with voice?
22:30 "The idea of the app is already gone.” - Brian
23:40 The intimate relationship that technology can and will spawn is the killer app. We can’t see that world clearly yet
24:50 We’re not battling on the grounds defined by prior technologies
25:10 We’ve only seen 4 of the 175 modalities that voice first works in
25:50 Amazon’s brilliance is great utility to an existing ecosystem (Alexa)
Echo Buds (pre-order Echo Buds for $129.99 <— this link helps support the show!)
25:00 Amazon doesn’t expect Echo Buds to replace Apple AirPods
27:20 Echo Buds isolate noise and incorporate multiple VAs like Google and Siri
27:30 AirPods are a cultural phenomenon about fashion as much as sound- that is why they won’t be easily replaced by Echo Buds
28:05 Brand signaling with AirPods, or whatever product comes next- that is human
28:30 Loop and Frames are wise moves
29:10 AOL move to open AOL Mail to internet mail is similar to Buds move to open to other VAs
29:40 Amazon subsidies for Buds and Amazon Music. Music is a commodity - supplier does not matter.
30:10 When you stream music, that streaming service makes almost nothing (e.g. Apple, Google, Spotify) - loss leader. The strategy is about attention, narrative, communication with the customer.
30:50 See: Prime. Brilliant. Long term relationship.
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045 - Hearables and the Future of Audible Social Media - Dave Kemp
Dave Kemp from Oaktree Products is an expert on hearables, which are smart, wireless in-ear devices such as AirPods. And they’re probably the future of voice, more so than smart speakers.
Dave and Emily talked about ambient computing from Alexa to wearables to the connected car. And interestingly we touched on the dire need for curated content to replace the noisy and overwhelming experience of social media today. Plus, hear how Alexa Flash Briefing might be the first iteration of that improved content experience.
AirPods are Apple's most popular accessory product, with 35 million units sold in 2018 alone.
Topics and timestamps:
Hearables including AirPods and competitor products such as Samsung Galaxy Buds, Pixel Buds, Microsoft Surface headset
5:10 Amazon hearables in late half of 2019 (competitor to AirPods)
Apple's new H1 chip in v2 AirPods shows that Apple is dedicated to AirPods for the long term (beyond using the W1 chip from Apple Watch), now AirPods have their own chip architecture just for hearables
First application is "Hey Siri" activation (no tapping required)
7:10 Bret Kinsella helped people visualize importance of the smart speaker as training wheels, a conditional device to make people comfortable with the voice assistant, offloading smartphone related tasks to VAs. But hearables are really riding the bike.
The near-field voice assistant is key (smart speakers like the Amazon Echo and Google Home and Apple HomePod are far field)
9:00 We have to recognize there has been a dramatic behavioral shift since 2016
It has becomes socially acceptable to wear in-ear devices all the time
9:20 Form factors are developing: earrings (fashionable hearables) and Bose AR frames with speakers near the ear could be the future
9:40 Hearing aids as a form factor allow for usage that is super discreet - moving away from stigma today and to all-day usage
Passively consuming content while synced to digital environment - all day usage is plausible
10:30 Emily's Bluetooth headache - how can we minimize exposure to EMFs from a health standpoint?
11:00 AirPods case could become the receiver vs streaming content from phone to AirPods. Content could be housed in the AirPod case and streamed in a lower bandwidth from the edge vs the cloud.
11:20 Outfitting our bodies with technology - what are the health implications for heavy EMFs (Electric and magnetic fields (EMFs) are invisible areas of energy, often referred to as radiation) - hear a quick Flash Briefing about why EMFs are a problem - TBD…
12:25 Flash Briefing and passive consumption of content
Flash Briefing is a gem
Dave’s Flash Briefing (Future Ear Radio) is his daily blog post on futurear.co then the briefing is a 60 second tease about the blog post (a promotional vehicle to his blog post)
Flash Briefing should be the star of the smart speaker - such a powerful use case
14:00 This is the precursor to audio social media, consuming on demand the content you want to consume from your favorite sources (curated feed)
Amazon should be featuring Flash Briefing more but now it's relegated to the Settings area of the Alexa app
How can we put the Flash Briefing idea on other platforms?
15:15 We are so overwhelmed with social media- what if you could Google Reader / RSS all that content?
Ways to better curate your attention and cut out the noise
We love Twitter but it requires so much parsing - what does the future hold and how can voicefirst make passive content consumption better?
Get in touch with Dave Kemp:
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