Since the onset of the pandemic in the U.S., data from Acast has shown that podcasts aren’t just for your commute to work. In this episode, Tess Neudeck, Marketing Marketing, Americas for Acast, and Emily Binder talk finding guests for your show, the future of podcasting, and how to monetize your podcast.
John Andrews, CEO of Photofy, a community content creation platform, and Emily talk about all things Marketing Post-COVID in this week's episode. This episode has it all: social media advertising, the future of retail, and amazon to eCommerce. See what these two think the future holds for marketing and which tactics have been most successful in the last several months.
Echo Buds, Echo Frames, Echo Loop, and more new products take Alexa to new fields: what does it mean? Brian Roemmele is known as the Oracle of Voice for a reason. Over decades he has predicted so many things that came true. The brilliance of these new products like Echo Loop is about getting Amazon into the castle without fighting for spaces that are already occupied, like the wrist or the pocket.
Skip to Part 2 with Brian Roemmele: The Key to Successful Branding - Voice and Beyond Alexa
Brian Roemmele is the recognized world authority on how voice AI will impact computing and commerce. Over arc of his career, Brian has built and run payments and tech businesses, worked in media, including the promotion of top musicians, and explored a variety of other subjects along the way. He has been published in Forbes, Huffington Post, Newsweek, Slate, Business Insider, Daily Mail, Inc, Gizmodo, Medium, and is an exclusive Quora top writer. He hosts Around the Coin (earliest crypto currency podcast), Breaking Banks Radio and more, discussing everything from Bitcoin to Voice Commerce.
Brian created the Multiplex app and Multiplex Magazine, a way to stay on top of everything important in technology, payments and just about anything else. He has taken the stage at Money 20/20, ETA Transact and many private events as a speaker on the future of Voice Commerce.
Companies don’t patent things just because.
A big theme of this episode is getting out of the weeds of the technical features and instead looking at better ways to get work done. Think big picture. We are looking at the beginnings of new use cases in brand new paradigms.
This is Part 1 - tune back in next week to hear more! We cover branding and marketing foundations based on personas and archetypes, which will determine success tomorrow. 1-click subscribe free in your favorite podcast app now so you don’t miss it.
The idea of the app is already gone.
From Brian’s Quora article about Amazon’s Fall 2019 release and preview of products (9/25/2019):
If Echo and Alexa devices from Amazon along with the Skills ecosystem were a stand-alone company in 2019, using typical startup multiples, Echo, Inc would be worth about $500 billion dollars. This is an astounding achievement and there shows no sign that the acceleration is slowing.
Amazon Owns The Far-Field Voice First Market, Now They Are Comping For The Near-Field
Today was a next generation Amazon Alexa-themed event with Echo devices for every possible use case but most specially the near-field. I have surfaced ~32 primary Voice First modalities. Amazon is now in three:
1. Near-field - on the body
2. Mid-field - small environment
3. Far-field - open room
04:00 Amazon’s patents telegraph the future
04:50 Amazon did not dominate in smartphone, obviously (Fire Phone failed - and at the time in 2014, people overlooked the first generation Amazon Echo)
05:50 Smartphone is an old modality
06:10 iPhone is the iconic smartphone
06:30 What is the strategy to get into the castle? Content and shopping, largest merchant on planet
07:10 “Amazon is a retailer, not a technology company” - this is why Amazon created the voice first experience first
Brian Roemmele - @BrianRoemmele
07:35 Amazon does not pretend to be a tech company, they’re a company that produces technology
07:50 Amazon doesn’t have mindshare yet, and that is key
07:55 What happens with content and mindshare? How does content creation play in?
08:30 Amazon is not going after the smartphone or smart watch (not after the wrist or the pocket
09:10 Products that define new categories must be loved and hated
09:30 “Talk to the hand” back in vernacular with Echo Loop
10:30 Tech companies don’t consider anthropological and sociological impact of products
11:10 We ask “Can we?” too often and don’t ask “Should we?” enough
11:45 Brian’s thesis: Hyper Local
11:55 Echo Loop (a ring) is not always on - it has a button to engage Alexa. It draws you into the Alexa ecosystem without taking away from Apple AirPods - and that is brilliant.
13:20 Future of the voice assistant that you talk to like a significant other
13:30 Done thumb clawing at screen - that is the future
13:50 Echo Frames and Echo Loop are early versions of the ubiquitous voice future
14:20 Near field computing, mid-field, and far-field (open room) - Amazon’s secret weapon over the castle wall was to get in the home (with Echo in 2014) - which became the fastest adopted consumer technology in history
15:10 The tech leap happened organically with consumers from kitchen to living room - Amazon is doing the same strategy again to get people to adopt this in the near field
15:50 People mocked the iPad (menstrual pad?) and look what happened - these products have to be hated or mocked
16:30 iPhone was laughed at because it didn’t have a keyboard. What is past is prologue. We always see the future through the glasses of right now and the past - always view the future through the rearview mirror:
16:40 We defined the new in the words of the old, e.g.: the horseless carriage, flameless candle, talking pictures.
17:50 Most voice first experts have nothing to do with the technology world, which irritates folks in tech
18:45 Computing is not what it was for the last sixty years, and it will not continue to be what is has been the last twenty - think about this for typing and interacting
18:55 Technology gets bigger and bigger until it disappears (e.g. you don’t talk about your carburetor, you just buy a car that works or Jobs saying RAM doesn’t matter, you will only care what the computer does or accomplishes)
21:35 There are no killer applications for voice. “Apps?” That’s 2D. (Check out our interview with Dave Isbitski, Chief Evangelist of Alexa, where we concluded the same thing)
21:55 So what are people really looking for with voice?
22:30 "The idea of the app is already gone.” - Brian
23:40 The intimate relationship that technology can and will spawn is the killer app. We can’t see that world clearly yet
24:50 We’re not battling on the grounds defined by prior technologies
25:10 We’ve only seen 4 of the 175 modalities that voice first works in
25:50 Amazon’s brilliance is great utility to an existing ecosystem (Alexa)
Echo Buds (pre-order Echo Buds for $129.99 <— this link helps support the show!)
25:00 Amazon doesn’t expect Echo Buds to replace Apple AirPods
27:20 Echo Buds isolate noise and incorporate multiple VAs like Google and Siri
27:30 AirPods are a cultural phenomenon about fashion as much as sound- that is why they won’t be easily replaced by Echo Buds
28:05 Brand signaling with AirPods, or whatever product comes next- that is human
28:30 Loop and Frames are wise moves
29:10 AOL move to open AOL Mail to internet mail is similar to Buds move to open to other VAs
29:40 Amazon subsidies for Buds and Amazon Music. Music is a commodity - supplier does not matter.
30:10 When you stream music, that streaming service makes almost nothing (e.g. Apple, Google, Spotify) - loss leader. The strategy is about attention, narrative, communication with the customer.
30:50 See: Prime. Brilliant. Long term relationship.
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Dave Isbitski, Chief Evangelist, Alexa at Amazon
Guest: Dave Isbitski, Chief Evangelist, Amazon Alexa. We discussed Alexa Flash Briefing and the future of AI and how it will teach us about ourselves. The killer app is the connection. Part 2 of 2. (Listen to Part 1.)
We also answered a top question among marketers: how do you overcome discoverability challenges with early voice to get your Alexa skill found?
Friendly reminder: please mute your Alexa device before listening.
1:05 Flash Briefing - a consistent way to engage your customers. Beats a silly CEO email no one opens. This is a better company update.
2:00 "I want to engage and connect on a human level”
Cross modalities to drive engagements
2:45 Teri Fisher - Voice First Health Podcast: using SEO to share and promote all his Flash Briefings (Alexa in Canada, the top briefing in Canada). Put all the briefings onto a blog. This is how to harness Flash Briefing across modalities and web as well as helping your SEO.
3:20 You offer customers value. You must give. Pippa.io is a good tool to get your briefings embedded into your site with a simple widget which is also search-friendly (thanks for sponsoring our show, Pippa!) Here’s how it looks for the Voice Marketing Flash Briefing:
Get a $25 Amazon Gift Card when you sign up for Pippa to host your podcast or Flash Briefing!
4:00 What do you see coming down the pike as far as interaction within Flash Briefing? How do we move from passive to interactive, if we do at all - in voice experiences?
4:30 Dave: I’m a product person. I love consumer devices. I feel strongly that you want someone to get a new idea or understand how something will work, it must be a physical product. That was Echo. People want devices that work with Alexa. That customer sentiment has evolved - the future will be similar.
7:50 Alexa Conversations
8:00 The future of voice
8:20 We as humans don't think in terms of TASKS but in terms of scenarios, ideas, and things we want to get done (re:MARS example)
9:35 Burn your current ideas down. AI will help. Existentialism.
11:00 There is no killer voice app. The killer thing is the relationship and context with AI. Like a long friendship - it’s not any one aspect that makes it meaningful, it’s the entire relationship.
